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At Luxuries of Time, we believe in providing transparent and accurate information about our products to enhance your shopping experience. Please review our Product Information Policy for details on how we present information about our jewelry, products and watches. If you have any questions or need further clarification, feel free to contact our customer service team.

Product Descriptions:

• We strive to provide detailed and accurate product descriptions for all our jewelry, products and watches.
• Information includes materials, dimensions, features, and any other relevant details.

Images:

• Product images are professionally captured to accurately represent the appearance of the item.
• Please note that colors may vary slightly due to different monitor settings.

Custom Orders:

• Details for custom-designed items, including materials used and design specifics, will be communicated clearly during the customization process.
• Custom orders may have unique features, and customers will be informed of any variations in materials or design.

Pricing:

• Prices for all items are clearly displayed on our website.
• Any applicable taxes or fees will be applied to all orders shipped in FLORIDA. All other orders are not subjected to sales tax. 

Availability:

• Product availability is regularly updated on our website.
• In the event that a product becomes unavailable after an order is placed, customers will be promptly notified, and alternatives or refunds will be offered.

Returns and Exchanges:

• Information about our Return and Exchange Policy is available on our website.
• Customers are encouraged to review this policy before making a purchase.

Changes to Product Information:

• Luxuries of Time reserves the right to update product information, including descriptions, images, and pricing, to ensure accuracy and clarity.

Feedback and Reviews:

• We appreciate customer feedback and encourage leaving reviews to share your experience with others.

By shopping at Luxuries of Time, you acknowledge and agree to abide by the terms outlined in this Product Information Policy. We value your trust and are committed to providing you with accurate and reliable information about our luxury jewelry, products and watches. Thank you for choosing Luxuries of Time.

At Luxuries of Time, we understand the importance of your satisfaction with your luxury purchases. Please take a moment to review our Return and Exchange Policy for jewelry and watches. If you have any questions or concerns, feel free to contact our customer service team.

Returns and Exchanges:

• We accept returns and exchanges within 30 days of the original purchase date.
• To be eligible for a return or exchange, the item must be in its original condition, unworn, and with all accompanying documentation, packaging, and tags intact.
• Custom-designed items are considered final sales and are not eligible for returns. However, they may be exchanged for a credit toward the purchase of another item.

Exchange for Credit:

• Custom-designed items can be exchanged for store credit equal to the original purchase price.
• The store credit can be used towards the purchase of another item on our website.

Process for Returns and Exchanges:

• To initiate a return or exchange, please contact our customer service team within 30 days of your purchase.
• Our team will provide you with a Return Merchandise Authorization (RMA) number and guide you through the return process.

Condition of Returned Items:

• Items must be returned in their original condition, unworn, and with all original packaging, documentation, and tags.
• Any signs of wear, damage, or removal of tags will void the return/exchange eligibility.

Return Shipping:

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable and insured shipping method for returns.

Refunds:

• Refunds will be processed within 7-10 business days of receiving the returned item.
• The refund will be issued to the original payment method.

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact our customer service team immediately for assistance.

Non-Returnable Items:

• Engraved or personalized items are non-returnable, except in the case of defects or errors on our part

Changes to this Policy:

• Luxuries of Time reserves the right to modify or update this policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on Luxuries of Time, you agree to abide by this Return and Exchange Policy. We are committed to ensuring your satisfaction with our luxurious jewelry and watches. Thank you for choosing Luxuries of Time.

At Luxuries of Time, we strive to provide a seamless and reliable shipping experience for our valued customers. Please take a moment to review our Shipping Policy for the products on our website. If you have any questions or concerns, feel free to contact our customer service team.

Shipping Methods:

• FedEx and USPS
• Free standard shipping is available on most orders and will be fulfilled via USPS.
• Orders totaling $1,000 or more will be shipped via FedEx with a required signature for added security.
• Expedited shipping options are available at checkout for an additional fee.

Free Shipping Eligibility:

Free standard shipping through USPS is applicable to most orders and will be clearly indicated on eligible product pages. Free shipping is available for standard shipping within the continental United States.

FedEx Shipping for Orders Over $1,000:

• Orders with a total value of $1,000 or more are eligible for free FedEx shipping.
• FedEx shipping includes tracking and requires a signature upon delivery.

Standard Shipping via USPS:

• Standard shipping via USPS is the default shipping method for all orders totaling $0 - $1000.
• Delivery times for standard shipping may vary based on the destination, typically ranging from 5 to 7 business days.

Expedited Shipping:

• Customers have the option to choose expedited shipping at checkout for an additional fee.
• Expedited shipping options and associated costs will be displayed during the checkout process.

Order Processing:

• Orders are typically processed within 1-2 business days, excluding weekends and holidays for instock items. 
• Customers will receive a confirmation email with tracking information once the order has been shipped.

Custom Order Shipping:

• Custom orders are a special and unique part of our service.
• Shipping times for custom orders will vary based on the complexity of the design and manufacturing process.
• Customers will be informed of the estimated shipping timeframe for custom orders at the time of purchase.

Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete. Luxuries of Time is not responsible for shipping delays or any issues due to incorrect addresses.

Shipment Tracking:

• Customers can track their orders using the provided tracking number through our website or the respective shipping carrier's website.

International Shipping:

• Luxuries of Time currently ships within the United States. We do not offer international shipping at this time.

Changes to this Policy:

• Luxuries of Time reserves the right to modify or update this policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Luxuries of Time, you agree to comply with the terms outlined in this Shipping Policy. We appreciate your trust in us for your jewelry and watch purchases, including custom orders. Thank you for choosing Luxuries of Time.